The all-in-one health, medical tracking, and pet care app.
Haven Pet Health is a comprehensive mobile application engineered to assist pet owners in managing and tracking their pets' lifelong care, medical history, and daily wellness.
Managing pet health can quickly become overwhelming with paper records, scattered vet visit receipts, and complex medication timelines. Haven Pet Health centralizes your pet's life into a single, intuitive platform:
Last Updated: October 15, 2026
Haven Pet Health ("Haven," "we," "us," or "our") provides tools for managing pet care, wellness records, reminders, and related services. This Privacy Policy describes the information processed when you use Haven, why it is processed, the service providers involved, and the choices available to you. Some features and providers vary by platform, location, permissions, and app version.
Haven is independently operated. For privacy questions, data requests, or account-deletion assistance, email yourhaven.pet@gmail.com. Our previous policy identified Hawaii, United States as the operator location; please contact us for current operator details.
Advertising is present in Haven. Eligible users may see banner, interstitial, and optional rewarded advertisements. Haven uses Unity Ads for advertising. Other advertising integrations, including Google AdMob, may be used where enabled in a particular app version or platform. Ad providers may process device and advertising identifiers (where permitted), IP address, approximate location, ad interactions, technical diagnostics, and consent choices to deliver, measure, protect, or personalize ads as allowed by law and your settings.
Haven uses Firebase / Google Analytics for Firebase for app usage and performance measurement where integrated, and Sentry for crash and error reporting. These services may process device, event, and diagnostic information. We do not describe Haven as free of third-party analytics or advertisements.
Where required, Haven requests advertising or privacy choices before relevant processing. You may decline optional consent where offered. Applicable platform settings may let you limit ad personalization or reset advertising identifiers. On iOS, any tracking that requires Apple's App Tracking Transparency permission is subject to that permission. Declining personalized advertising does not necessarily eliminate contextual or non-personalized ads. Ad availability is not guaranteed.
Purchasing an eligible ad-free product suppresses the advertising covered by that product once the entitlement is verified. This does not prevent processing needed for security, purchases, core functionality, or analytics where otherwise permitted.
We use service providers to operate Haven. Depending on the features and platform used, these may include:
When you choose to share information with a caregiver or participate in a community, the relevant information may become accessible to those people according to the feature's access controls. We may disclose information when required by law, to protect rights and safety, or as part of a lawful business transfer. We do not sell your pet health records. Some advertising-related disclosures may qualify as "sharing" or "sale" under certain privacy laws even when no money is exchanged; applicable opt-out rights are described below.
If you use Haven AI Assistant or AI-supported pet summaries, the text you submit and any pet-related context you authorize the feature to use may be sent to third-party AI processing services to generate a response. Avoid entering unnecessary personal or sensitive information. AI-generated information can be incomplete or inaccurate and is not veterinary advice. Consult a licensed veterinarian for medical decisions.
We retain information while your account is active and as reasonably needed to provide services, comply with legal obligations, resolve disputes, prevent abuse, or maintain security. Different records, backups, and provider logs may have different retention periods. We use access controls and other technical and organizational measures, but no internet service can guarantee absolute security. Data may be processed or stored in countries other than your own, subject to applicable safeguards.
You can manage certain account details, app permissions, notification preferences, and available advertising-consent settings. Depending on where you live, you may have rights to access, correct, delete, obtain a copy of, restrict, or object to certain processing of your information, and to withdraw consent where consent is the legal basis. Residents of the EEA/UK and certain U.S. states may have additional rights, including applicable rights to opt out of targeted advertising or certain sharing of personal information.
To request assistance or exercise a privacy right, email yourhaven.pet@gmail.com. We may need to verify your identity before fulfilling a request. We will respond in accordance with applicable law.
You may request account deletion using Haven's in-app account-deletion option or by contacting yourhaven.pet@gmail.com. Deletion removes or de-identifies associated personal information as applicable, subject to lawful retention requirements, security records, technical backup cycles, and information another user is legally permitted to retain. Deleting your Haven account does not automatically cancel an app-store subscription; manage subscriptions through Apple or Google Play.
Haven is intended for general pet owners and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 without any consent required by applicable law. If you believe a child has supplied personal information improperly, contact us so we can investigate and take appropriate action.
We may revise this policy to reflect changes in Haven, our providers, or applicable law. We will update the date above and provide additional notice where legally required.
Haven Pet Health
Email: yourhaven.pet@gmail.com
Last Updated: August 7, 2026
Welcome to Haven ("we," "our," or "us"). By downloading, accessing, or using the Haven mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
By creating an account or using Haven, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the App.
Haven provides pet owners with digital management tools, including pet profile creation, health logging, event tracking, and care scheduling.
Important Notice: Haven is an informational tool only. Haven does not offer veterinary advice, diagnoses, or medical treatment. The App is not a replacement for professional veterinary care. Always consult a licensed veterinarian for health or medical concerns regarding your pets.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately if you suspect any unauthorized access to your account.
Haven offers Free access, recurring plans (including Pro and Premium), and certain one-time products (including Lifetime and Ad-Free Forever where available). Features and prices are shown in the App and the applicable store before purchase. Recurring subscriptions renew until canceled through the store account used to subscribe; canceling generally prevents future renewals but does not automatically refund prior charges. One-time products do not renew. Ad-Free Forever removes covered advertising but does not by itself unlock Pro, Premium, or Lifetime features. Store purchases, cancellations, refunds, and restoration are subject to the applicable Apple App Store or Google Play terms and policies. Contact the store for billing refunds and us for access problems.
You retain ownership of all pet records, notes, photos, and health data you upload to Haven. You grant Haven a limited license to store and process your data solely to provide the App's services to you. You agree not to upload harmful content, attempt to reverse engineer the App, or disrupt the operation of our servers and services.
Your privacy is important to us. Our collection and use of personal data are governed by our Privacy Policy. By using the App, you consent to our handling of data as described in the Privacy Policy.
All rights, title, and interest in and to the Haven App, including code, design, logos, and features, remain the exclusive property of Haven and its creator.
Haven is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. We do not guarantee that the App will be uninterrupted, error-free, or completely secure.
To the fullest extent permitted by applicable law, Haven and its developer shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the App or any veterinary care decisions made based on information logged within the App.
We reserve the right to modify these Terms at any time. Updated versions will be posted within the App or provided on our website. Continued use of Haven following any changes constitutes acceptance of the new Terms.
If you have any questions or concerns regarding these Terms, please contact us at:
Email: yourhaven.pet@gmail.com